A large nursery and garden center specializes in a wide variety of trees, landscaping plants and vegetables for a well-to-do clientele focused on high-quality, unusual plant. The CEO wants to encourage the garden center employees to be highly client-centered, familiar with the nursery's inventory and extremely knowledgeable about plants. The type of job analysis that would promote the CEO's goals would be : Functional job Analysis Task based job analysis Position Analysis Questionnaire method or competency based analysis