A hospital emergency room averages 50 patients per shift a


A hospital emergency room averages 50 patients per shift. A shift is 8 hours long, and the average patient requires 20 minutes in the exam room.

a. How many exam rooms should the hospital have if it wishes to maintain a 30% capacity cushion?

b. Is a 30% capacity cushion appropriate for a hospital emergency room? What factors should be considered when setting this cushion?

 

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Operation Management: A hospital emergency room averages 50 patients per shift a
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