A guest at raphaels four-star italian restaurant generally, Operation Management

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A guest at raphaels four-star italian restaurant generally

A guest at Raphael's Four-Star Italian Restaurant generally spends $150 on a meal. Most of Raphael's customers are from nearby localities and eat at the restaurant twice a month. If the restaurant's margin is 60 percent, and a loyal customer is estimated to be worth $4,000, determine the average defection rate.

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Operation Management: A guest at raphaels four-star italian restaurant generally

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