A gaze of longer than ten seconds in typical social


1. A gaze of longer than ten seconds in typical social encounters __________.

      a.   is acceptable, but only from a high-status individual

      b.   is likely to induce feelings of love in many situations

      c.   is likely to induce irritation or discomfort in many situations

      d.   is absolutely unacceptable at any time

2. When the listener punctuates their listening with smiles, head nodding and verbalizations like “yeah,” “uh-huh,” this behavior is called __________.

      a.   backchanneling

      b.   cognitive processing

      c.   repetition

      d.   the gaze cuing effect

3. Walter is enrolled in a debate class. He will increase his ability to persuade if he __________.

      a.   averts his gaze slightly

      b.   decreases his amount of gazing overall

      c.   slows his rate of speech

      d.   increases his amount of gazing overall

4. Yvette is a person who tends to gaze at other people a lot. According to your book, which of the following is a possible explanation for Yvette's amount of gazing?

      a.   Yvette has state anxiety.

      b.   Yvette is very dominant.

      c.   Yvette needs to avoid high levels of arousal.

      d.   Yvette has low self-esteem.

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Operation Management: A gaze of longer than ten seconds in typical social
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