a. A full description of the communication issue. Describe the context, the principle players, and the outcome of the situation. Be attentive to verbal and nonverbal components in the experience you describe.
b. A diagnosis of the communication issue. Using two outside sources, research the cultural norms of the principles players involved in the given situation. Explain how these cultural norms may have impacted the communication transaction.
c. Strategies for dealing with the issue. Using your text, provide several recommendations that would have prevented the issue and paved the way for more effective communication.
This paper should be 1,050 to 1,400 words. Your final paper must include at least two sources (other than the class text) cited properly in the text and with proper reference listings at the end of your paper.