a) Describe Industrial Engineering. Discuss its scope and use in service and manufacturing industries.
b) Deriving the stop watch study in a machine shop, ten observation of a drilling operation by an operator whose rating factor is 90% fielded the following times in:-
minutes: 16, 19, 18, 18, 17, 16, 20, 22, 19, 17
The allowance for this kind of operation is 18%.
(i) Calculate the normal time for this operation.
(ii) Calculate the standard for this operation.