A customer resource management crm system is an example of


1. A Customer Resource Management (CRM) system is an example of a(n): ________.

single-user database application

multiuser database application

e-commerce database application

single-user database application or multiuser database application

2. The ingredients of an MRP system include:

master production schedule.       

bills of material.       

an inventory and purchase records.       

lead times.       

All of the above

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Operation Management: A customer resource management crm system is an example of
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