A critical issue in resolving conflict is the process


A critical issue in resolving conflict is the process through which people change their beliefs or their perception that they can only achieve their goals at the expense of the other party involved. How one approaches a conflict can determine how you or the other will behave in response to the other. Discuss the theory of competition and cooperation in the context of conflict. What are the implications of the theory of cooperation and competition for successful resolution of conflict? What are the norms of cooperation? Describe a situation that you were either a participant or observer that exemplified the theory of cooperation and competition in action. How can you now apply what you now know in the context of your daily work environment?

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Operation Management: A critical issue in resolving conflict is the process
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