A companys marketing strategy can be customer-oriented


A company’s marketing strategy can be customer-oriented (i.e., strategy designed by examining primarily customer needs) or competitor-oriented (i.e., strategy based on competitors’ actions). In reality, companies do both. For the following scenarios, identify which strategies to emphasize and why.

  1.     A market leader in pharmaceuticals
  2.     A market follower in a mature market
  3.     A market nicher (i.e., company focused on a small segment) in interior decoration of luxury homes
  4.     A a market challenger in a mature market with low margins and significant economies of scale effect

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Marketing Management: A companys marketing strategy can be customer-oriented
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