A company is deciding between 2 firms to provide its call


Question: 1. The Dulac Box plant produces wooden packing boxes to be used in the local seafood industry. Current operations allow the company to make 500 boxes per day, in two 8-hour shifts (250 boxes per shifty. The has moderate changes in equipment, and conducted appropriate yob training, so that have risen to 300 boxes per shift. Labour costs averages $10 for each of the 5 full-time workers on each shift. Capital costs were previously $3,000 per day, and rose to $3, 200 per day with the equipment modifications. Energy costs were unchanged by the modifications, at $400 per day. What is the firm's multifactor productivity before and after the changes?

2. A company is deciding between 2 firms to provide its call center services. A factor-rating method is used. Factors are rated on a scale of 1-10, with 10 being the best score. If the factors are weighted ve weights of 3333, which firm preferred? suppose a consultant recommended that Factor 2 be twice as important as Factor 1, while Factor 3 should be four times as important as Factor 1. Which firm is best now using a weighted method? (Round your weights to the nearest four decimal places.)

Firm

Factor 1

Factor 2

Factor 3

A

10

7

4

B

5

8

6

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Operation Management: A company is deciding between 2 firms to provide its call
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