A clear message should have a purpose and a thesis that are


1. A clear message should have a purpose and a thesis that are apparent to the listeners.

   a. true

   b. false

2. To combat limited attention span, speakers should make their speeches as short as possible.

   a. true

   b. false

3. Prior to the development of the internet, there was no real public forum.

   a. true

   b. false

4. Which of the following questions should be foremost in your mind when delivering your speech?

   a. Am I communicating naturally?

   b. Where should I look?

   c. What should I do with my hands?

   d. Should I move or stand still?

   e. Why is everyone staring at me?

5. Which type of outline is the most complete?

   a. presentation

   b. preparation

   c. key word

   d. extemporaneous

   e. skeletal

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Operation Management: A clear message should have a purpose and a thesis that are
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