A business process is a set of related activities and tasks


1. A business process is a set of related activities and tasks that, once completed, will accomplish a department or organizational goal. Consider the business process of fulfilling orders below. Describe how it was collaborated before the emergence of an ERP system and after ERP it was introduced.

2. What hypothesis that you have recently heard is the most misunderstood? Why is this misunderstanding to prevalent, and what should be done to correct it?

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Operation Management: A business process is a set of related activities and tasks
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