A business may be exposed to tort liability in many ways: to customers by failing to warn them that its floor is slippery after a rainstorm, or by failing to do a criminal background check before hiring a person to supervise a child-care center or failing to properly supervise or instruct employees. A business can also be held liable for the negligence or intentional torts of its employees and agents. Identify and describe 4 steps that you think a business should take to reduce the possibility of tort liability (But do not include insurance as a solution).