1. What is currently found in the second field of a record in the Linux /etc/passwd file?
2. Mitch Miller wants to use his optical drive to play a Moody Blues CD. When he inserts the disc and closes the drive tray, the drive turns, but he does not hear any music. What type of problem would a technician say this is?
a. The technician would say that it is a hardware problem.
b. The technician would say that it is a software problem.
c. The technician would say that it is an error of the user.
d. The technician would not be able to draw a conclusion from the description given.
3. What step should be done after a hardware component has been replaced?
a. Document the solution.
b. Give feedback to the user.
c. Test another theory to ensure the hardware is actually the fix.
d. The rest of the computer is operational.