1referring to total quality management please explain how


Question A.
1.Referring to Total quality management, please explain how you can apply Deming's approach for:

•Improving quality
•Implementing the Philosophy

2.To which extend this approach can be applied in your work environment. Please elaborate.

Question B.

1.What are the Quality Management Principles related to ISO 9000:2000?
2.How these principles converge with Deming's approach, please elaborate.

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Management Theories: 1referring to total quality management please explain how
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