1 why are behavioral processes such as brainstorming


1. Why are behavioral processes such as brainstorming important for the Taguchi method?

2. How would you cost-benefit a Taguchi experiment? What might be some of the quantifiable parameters you would use in evaluating the worth of a Taguchi experiment?

3. The chapter cites different services implementations of the Taguchi method. Do you think the Taguchi method is useful for services? Why or why not? Why do you think the technique has not been widely adopted in services?

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