1. Which of these managers are responsible for the manufacturing and marketing departments that make or sell the product or service?
- Top
- Line
- First-line
- Staff
- Project
2. Using influence to motivate employees describes which of these functions?
- Controlling
- Planning
- Leading
- Monitoring
- Organizing
3. Which of the following is not a decisional role?
- Entrepreneur
- Negotiator
- Resource allocator
- Disturbance handler
- Liaison
4. Which of the following refers to managing the sequence of suppliers and purchasers, covering all stages of processing from obtaining raw materials to distributing finished goods to consumers?
- E-commerce
- E-business
- Supply chain management
- Knowledge management
- Customer relationship management
5. The ____ refers to a chain of authority extending from top to the bottom of the organization and including every employee.
- Unity of command
- Division of labor
- Unity of direction
- Scalar chain
6. According to Douglas McGregor, the classical perspective on management is consistent with which of the following?
- Theory X manager
- Theory Y manager
- Theory Z manager
- Theory A manager
7. _ is a narrative based on true event that is repeated frequently and shared by organizational employees.
- Symbol
- Slogan
- Story
- Hero
- Culture
8. is an approach to boundary spanning which results from using sophisticated software to search through large amounts of internal and external data to spot patterns, trends, and relationships that might be significant.
- Merger intelligence
- Business intelligence
- Competitive intelligence
- Partnership intelligence
- Environment intelligence
9. The environments in which businesses operate are increasingly ____, requiring managers to be ready to react and respond to even subtle environmental shifts.
- Static
- Universal
- Constant
- Dynamic
- Traditional
10. Language, values, religion, and education all describe which dimension in the international environment?
- Economic
- Legal
- Political
- Sociocultural
- Technololgical
11. The European Union has expanded to a ____-nation alliance
12. The management of business operations conducted in more than one country is called
- global management.
- international management.
- outsourcing management.
- planning management.
- domestic management.
13. _ is economic development that generates wealth and meets the needs of their current generation while focusing on future generations.
- Ethical management
- Activist strategy
- Sustainability
- Market strategy
- Future management
14. Examples of unethical behavior toward ________ include a hostile work environment and violations of health and safety rules.
- Customers
- Financiers
- Society
- Suppliers
- employees
15. Which of the following stages is the stage of personal moral development in which an individual develops an internal set of standards and values?
- Preconventional
- Conventional
- Principled
- Discretionary
- Social
16. Which of the following is an unincorporated business owned by two or more?
- A partnership
- A proprietorship
- A corporation
- An association
- A trade alliance
17. _ refers to the belief by individuals that their future is within their control and that external forces will have little influence.
- Awareness of passing time
- Tolerance for ambiguity
- Internal locus of control
- External locus of control
- Deferred locus of control
18. A group of companies or individuals that invests money in new or expanding businesses for ownership and potential profits is known as
- an equity financing firm.
- franchising.
- a venture capital firm.
- a corporation.
- a trade alliance.
19. __ is primarily responsible for operational goals/plans.
- Middle management
- Board of directors
- Consultants
- Top management
- Lower management
20. Which of these is a method of management whereby managers and employees define goals for every department, project, and person and use them to monitor subsequent performance?
- Organizational planning
- Management by objectives
- Goal setting
- Mission development
- Vision development
21. A blueprint specifying the resource allocations schedules, and other actions necessary for attaining goals is referred to as a(n)
- Goal
- Plan
- Mission
- Vision
- Objective
22. With a(n) ____ strategy, the organization concentrates on a specific regional market or buyer group.
- Cost leadership
- Differentiation
- Focus
- Internal growth
- Liquidation
23. Which of the following strategies involve an attempt to distinguish the firm's products or services from others in the industry?
- Cost leadership
- Differentiation
- Focus
- Internal growth
- Liquidation
24. The condition that exists when the organization's parts interact to produce a joint effect that is greater than the sum of the parts acting alone is known as
- Core competence
- Synergy
- Value creation
- Business-level strategy
- multidomestic strategy
25. The ____ function recruits selects, trains, transfers, promotes, and lays off employees to achieve strategic goals.
- Production
- Leadership
- Information and control systems
- Structural design
- Human resource