1 what is a queuing system 2 what is an arrival process, Basic Statistics

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1 what is a queuing system 2 what is an arrival process

1. What is a queuing system?

2. What is an arrival process? Describe the most common arrival process used in practice.

3. Describe the standard assumptions for the serving characteristics in a queuing system.

4. What is meant by operating characteristics? What do they measure?

5. Explain the following terms:

a. Calling population

b. Reneging

c. Jockeying

d. Balking

e. Queue discipline

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