DISCUSSION QUESTIONS
Chapter 9
1. The consequences of group think can be devastating. What can an organization do to avoid this type of behavior?
2. In what ways can culture affect a team?
3. Why does social loafing occur within groups?
Chapter 10
4. What are some primary causes of conflict at work?
5. List three ways to decrease a conflict situation. What are some pros and cons of each of these approaches?
6. What are the negotiation phases and what goes on during each of them?