Course Textbook
McShane, S. L., & Von Glinow, M. A. (2013). Organizational behavior (6th ed.). New York, NY: McGraw-Hill/Irwin.
Question 1
1. List three types of third-party dispute resolution. Explain how one might relate to a real-world scenario professionally or personally.
Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations
Question 2
1. Distinguish constructive from relationship conflict, and describe three strategies to minimize relationship conflict during constructive conflict episodes. Explain how one might relate to a real-world scenario professionally or personally.
Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations.
Question 3
1. List eight types of influence tactics to consider when choosing an influence tactic. Explain how one might relate to a real-world scenario professionally or personally.
Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations.
Question 4
1. Diagram the conflict process model, and list its six structural sources of conflict in organizations. Explain how one might relate to a real-world scenario professionally or personally.
Your response should be at least 200 words in length. You are required to use at least your textbook as an in-text cited source to support your response. All sources used, including the textbook, must be referenced with a full citation in APA format at the end of your entry. Both paraphrased and quoted material must have accompanying in-text citations