Question:
1. In what way does job enrichment appeal to the pride some people have in their work?
2. Visualize a cafeteria worker who observes an employee seated at a table who is choking to death. The cafeteria worker runs over and squeezes the employee back to normal breathing (the Heimlich maneuver). What kind of reward would fit the cafeteria worker's behavior?
3. What type of recognition on the job would be motivational for you? How do you know?
4. Identify several of the characteristics of an effective work group that one of your favorite restaurants possesses. Justify your reasoning the best you can.