1. Illustrate the value of a training needs assessment in an organization in general that supports my response.
2. Describe the components of needs assessment used to determine the training requirements of a Customer Service-CARE Business Partner at Maersk.
3. Describe the importance of creating Specific, Measurable, Achievable, Realilistic, and Time oriented (SMART).
4. Explain the importance of developing learning activities for a Maersk Customer Service CARE Business Partner training program.