1 identify and discuss at least three key features of an


1. Identify and discuss at least three key features of an effective knowledge management system.

2. Define a Content Management System (CMS) and compare Microsoft SharePoint with an open source CMS.

3. Compare two different software packages for project scheduling: Microsoft Project and Primavera.

4. Relate an experience you have had where an email contained an unintentionally inappropriate content, either one you sent or received, and suggest how the intended message might have been appropriately conveyed.

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