1. How do companies benefit from empowering their employees? How do employees benefit from empowerment?
2. How might a firm that manufactures shoes use teams to determine ways to improve its environmental standards in terms of products and processes? What type (or types) of teams would be best for this initiative? Why?
3. How do team level and team diversity affect team performance?
4. What are the characteristics of an effective team? Why are these features so significant?
5. At what stages of development might a team not be able to move forward? How might a team leader or manager resolve the situation?
6. Describe the norms associated with your business class. How do these norms influence the way students behave in class?
7. What steps can managers take to resolve team conflict?