1. Explain the differences between rich media and lean media and discuss the advantages of each.
2. Why is it important to spend extra time reviewing and polishing the beginning and end of a message?
3. It is common for companies to post their codes of ethics on their websites. Using the information from Chapter 1 in your textbook, why is it important for a company to educate its employee on ethics?
4. What are the chief barriers to communication? List, name, and provide an example of how a company experiences these barriers in the workplace.