1. Evaluate the implementation of Denver International Airport Baggage Handling System. List all the problems that you found from a PM's point of view...organizational, political, financial, operational etc etc
2. What are the top 3 factors that lead to the projects failure? Who is most at fault?
3. As Gene Di Fonso, what would you have done differently to avoid the problems faced at the end of the case?
4. How should Di Fonso respond to Mayor Webb's decision to impose a $12,000 per day penalty and the requirement that BAE assume the $50 million cost of building a conventional tug-and-cart baggage system