Schooling planning
Larry, a high school kid buying a summertime job, was hired as a cook at a near by restaurant. Larry had no experience working in dining rooms, but the supervisor who hired him, explained that it wasn't necessary, because they would train him.
On Larry's first day, having been paired with a Senior Line Make meals by the name of Tyler. Tyler wasn't especially thrilled armed with the idea of having to train a new man on the busiest times the week, and portrayed his concerns to the manager. "You're our most senior employee, so which enables you the most competent person to do the training. " A frustrated Tyler didn't say much after that - and aside from giving Lewis a nod of acceptance, his only words to him were "watch, and stay out of my way. "
By the time the key dinner dash hit, the complete kitchen range was bustling with activity and Tyler was doing his best to call orders, time out expenses, and cook all at the same time. While more and more instructions came in, the stress level with the food prep had increased considerably. It absolutely was at this point Tyler turned to Ray and barked, "I require run to the refrigerator and get me more hamburger meat! " Worried to inquire any questions, Ray quickly turned to look for the fridge, and as instructed, "ran" through the kitchen line to obtain more meat. A cook, uninformed that Larry was arriving through, turned to put up a dish, and collided with Larry. This individual never heard him approaching.
As a group, discuss some of the issues surrounding Larry's first day of training using the following topics:
1. Determine and list all the things that went incorrect on Larry's first day.
2. The moment selecting an employee to do training, how much does seniority factor in on for you to decide, and why?
3. In the event that an employee is good at their job, does that automatically make them a good trainer, and why?
4. As a group, think of 5 top character traits you would look for in a qualified trainer. Answer: Connection skills, experience, engaging, creative, knowledgeable, patient, fun
5. When organising a new employee's training plan, what factors should you consider when scheduling the changes.
6. What is the important thing fast food delivery your group has discovered from this case analysis?