1. Despite the considerable emphasis that most companies and other types of organizations put on communication, why do you think that many employees feel there is inadequate communication with and from their managers?
2. Assume that you are now working in the first, truly management position in your career. What is likely to be the most important communication issue/problem you will face in the first few months in that position?
3. Will the probable continued increase in electronic communication within and between organizations be likely to increase or decrease the communication issues/problems faced by the typical manager? Explain the reasoning behind your answer.
4. How can knowledge of the basics of negotiation assist managers in doing their day-to-day activities, especially in regard to exercising leadership and influence?
Can you provide examples?