1. Define a SLA
2. How does an SLA add value to you as a facilities manager on site.
3.Critically evaluate/ analyse a current contract/ contractor within your discipline or area of responsibility and make recommendations to improve. During your evaluation ensure that there is a relevant SLA in place.
Please relate your answer to the chosen contract/contractor.
- As part of this evaluation make sure you include updated checklists.
- Draw up a monthly supplier evaluation sheet.
- Provide an agenda for monthly meetings.
- Include a copy of the SLA when answering this question