1 can i know what is the definition for continuous


1. Can i know what is the definition for continuous improvement? (in your own words)

2. Did Sony use CI concept?Why? and How they apply CI in their company to improve their product quality and also organisation structure(in your own word/idea)

3. Give me a conclusion for why Sony is important to use this 3 models(BPR,CI,TQM) in their company? How they apply in their company it? This 3 models is important to Sony company?

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