1) The planning process includes job analysis, ________, and job specification.
A. Job description
B. Job enlargement
C. Job development
D. None of the above
2) Which of the following is NOT a step in the employment process?
A. Recruitment
B. Orientation
C. Organization
D. Compensation
3) _____ is the practice of building a pool of qualified job candidates
A. Selection
B. Recruitment
C. Interviewing
D. Orientation
4) A disadvantage of internal recruiting is
A. The applicant's true work ethic is unknown
B The recruitment process is more expensive
C. The applicant already knows the organization and its policies
D. Employees may expect promotions are based on longetivity
5) Recruitment requires
A. Identification of the abilities needed to perform the job successfully
B. Determination of how the job will be advertised to deter unqualified applicants
C. Ensuring that the advertising and applicant pool meets the EEOC standards
D. None of the above
6) Which of the following is an example of an avantage of external recruiting?
A. Recruits bring new ideas to the organization
B. The applicant is a known entity whose work habits are documented
C. Is cheaper than internal recruiting
D. Both B and C
7) Studies report that ____ of all resumes contain some lies.
A. 45%
B. 54%
C. 44%
D. 64%
8) ____ tests should be based upon a thorough job analysis and measure and applicant's physical, mechanical, mental, or clerical abilities.
A. Personality
B. Performance
C. Comprehension
D. Ability
9) If an applicant is asked to manipulate data in an Excel file or write a simple code, then the applicant is performing a(n)
A. Ability test
B. Performance test
C. Comprehension test
D. Personality test
10) Which of the following is NOT an example of a BFOQ?
A. Mandatory retirement ages for safety reasons
B. A Church pastor being Catholic in a Catholic church
C. Females employees employed as a female bathroom attendants
D. U.S. Citizenship is required
E. A Lutheran Church janitor in a Synagogue
11) Which of the following should always be discussed during an effective interview?
A. The job applicant's qualifications
B. The job applicant's age
C. The job applicant's citizenship
D. The job applicant's disabilities
12) All structured interviews should have questions that
A. Are open-ended
B. Are focused on abilities
C. Are based on job analysis
D. Ask "what would you do?"
13) ____ interview questions focus on hypothetical situations
A. Situational
B. Dynamic
C. Behavioral
D. Development
14) On-the-job training might include
A. Classroom training with live instructors
B. Online videos
C. Workbooks
D. Serving as an assistant
15) Employee training involves educating employees so that they are prepared for their future within the organization.
A. True
B. False
B. False
16) The three elements of employee compensation are
A. Base compensation, promotion incentives, and benefits
B. Commission sales, pay incentives, and benefits
C. Base compensation, pay incentives, benefits
D. None of the above