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course textbooknbspspiro r l rich ga amp stanton w j 2008 management of a sales force 12th ed new york ny
question 1 establishing an ethical climateais not something on which managers can have much impactbis done by just
true false nbspquestions1 a correlation between two variables does not necessarily that one causes the othernbsp2 a
multiple choice questions1 research most clearly suggests that when organizations wish to increase retention they need
true false questionsnbsp1 poor task performance is the result of insufficient ability knowledge skills or
true false nbspquestions1 turnover cost estimates are very precise and accurate in most cases nbsp2 many turnover costs
multiple choice questionsnbsp1 the types of employee turnover include nbspa voluntaryb dischargec downsizingd all of
true false questions1 there are several positive functional outcomes of employee turnovernbsp2 avoidable turnover is
nbsptrue false questionsnbsp1 because employees quit companies not jobs internal staffing systems are usually seen as
true false questionsnbsp1 economic costs associated with voluntary turnover include accrued paid time off and
true false questionsnbsp1 there are several positive functional outcomes of employee turnovernbsptrue nbsp
multiple choice questionsnbsp1 coefficient alpha assesses nbspa reliability within a single time periodb reliability
multiple choice questionsnbsp1 which of the following is not part of the process of measurementnbspa choosing an
multiple choice questionsnbsp1 essay tests are best used to assess skillsnbspa oral communicationb written
multiple choice questionsnbsp1 the information collected for an accomplishments record includes nbspa a written
truefalse questions1 employers are advised to let applicants know in advance that they reserve the right to not hire
truefalse questions1 biodata is like a background check in many ways but background checks tend to focus on external
true false questions1 the first step in developing a selection plan is to list relevant ksaos associated with a
true false questions1 the extent to which scores on a knowledge test truly reflect a job applicants knowledge is a
true false questionsnbsp1 performance appraisal ratings are subjective measuresnbsp2 the research literature indicates
true false questionsnbsp1 measures are methods or techniques for describing and assessing attributes of objects that
1what sort of background testing should bss conduct on its applicants2 is there any information bss should avoid
1 what are the selection implications for an organization that has recently adopted a total quality management program2