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Describe a situation where self-service and technology help create and deliver the customer benefit package to the customer.
Describe several historical legislative acts that have institutionalized better business practices within the DoD acquisition community.
Draw upon the ten leading reasons for resisting change listed in your text. Where did you (or your acquaintance) fall on the continuum of resistance to change?
What is the company best at; what economic denominator drives the company;
List the instruments or tools of public policy that can be used, and explain each tool, what it is, and how it works.
Why is that model viable in their industry? Describe, in detail, the benefits and strengths of Hilton’s CRM and its weaknesses.
Describe the Nike company’s competitive advantage in terms of quality, price, selection, location, and service.
Describe the layout of a typical fast-food franchise such as McDonald’s. What type of layout is it? How does it support productivity?
Describe an incident, possibly involving yourself, in which bypassing occurred. Analyze specifically why it occurred, what might have been done to prevent.
Describe the chaebol organisational style? How does this effect management practices? How might culture - both organisational as well as national culture.
Describe a customer relationship management process that would best utilize social media. What do you see as the future role of social media.
Describe corporate strategic alliance and discuss why a company would want to develop one. Are strategic alliances necessary for accompany.
Describe and discuss the family friendly schemes that fall into the category of other employer-provided benefits.
Describe the different ways that transaction, economic and translation exposure can be measured. Explain what impact do you think these exposures.
Describe common mistakes mentors or coaches make when working with a mentee. How could avoiding these mistakes improve the mentor-mentee relationship?
Describe the Crossfit Affiliate model. Is it an effective way of running a business? What are the pros and cons?
Most IS departments have a backlog of work. Is the System Development Life Cycle a good idea or does it just add additional delays?
Describe a best practice for managing religious diversity in the workplace. Do you believe that this should be a protected characteristic?
Demonstrate cultural sensitivity, understanding and empathy for the well being of others, and how businesses can be actively involved in social entrepreneurship
Define service design and explain how service design elements are applied for small restaurant business: Service delivery elements; Service-encounter elements.
Define and explain the term “Reasonable expectation of Privacy” as it pertains to technology, i.e. Social media and emails? Define the Mischance Principle.
What is the difference between effectivness and efficency? Provide examples of how both effectivness and effiency are appllied and measured.
Define diversity management in detail and describe the components that have been combined to make up our present workforce diversity.
Describe and explain workload-driven forecasting and staffing efficiency-driven forecasting as it relates to employment.
Decisions based on valid knowledge generated by effective research increases the chances of success. Do you believe this to be a true statement, why or why not?