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Discuss how business service management software tools provide real-time dashboard views for tracking key performance indicators at the executive.
Innovative use of IT has become increasingly important in the global economy.
Considerable discussions and disagreements occur among IT professionals regarding outsourcing. Divide the group into two parts.
BPM will be rolled out across the enterprise. How important is the success of the first BPM implementation? Explain your answer.
U.S. Secretary of Commerce Carlos M. Gutierrez issued the following official statement explaining (in an obscure way) why the Census Bureau.
Discuss how the partnership between the IT division and business management can extend to fuse with the business.
Discuss how a CIO might interact with executive management as technology becomes increasingly central to a business.
Three characteristics of resources give firms the potential to create a competitive advantage. Discuss the potential of a firm’s IT resources to add value.
Visit the Government Technology web site at govtech. Search for “tips for managing successful vendor relationships.”
Vinay Gupta, President and CEO of Janeeva, which sells software to help companies manage outsourcing relationships.
Since its 1998 IPO, eBay has gone from online experiment in consumer-to-consumer, e-commerce to a Fortune 500 enterprise that sells $60 billion.
It is not typical for a CIO to work routinely with business leaders on their strategy and translate it into action, and then be asked by the CEO.
What will AstraZeneca look like in 2014 after its restructuring and outsourcing strategies have been completed?
JP Morgan Chase is one of the world’s largest financial institutions. In September 2004, Chase scrapped a seven-year, $5 billion IT outsourcing contract.
Distinguish between mega outsourcing and the multi-vendor approach to outsourcing.
Describe the committee that usually conducts the IT strategic planning process? Who is included on this committee? What are the major tasks of this committee?
What tools and methodologies are available to assist in the IT strategic planning process? How are these methods used to help organizations?
How people use, access, and discover data in business is being actively disrupted by tablets, which had been designed for consumers.
Lenovo is the world’s second-largest maker of PCs, and it nearly doubled its market share between 2009 and 2011.
Online retailers are bursting with data. From items that customers add to their online carts to inventory in warehouses, there’s virtually no limit to data.
Describe the four main collaboration activities of CPFR as identified by the Voluntary Interindustry Commerce Solutions (VICS) Association.
1-800-FLOWERS is an Internet pioneer. Online sales are a major marketing channel in addition to telephone and fax orders.
In 2000, Warner-Lambert (WL) was acquired by Pfizer (Website-pfizer) creating the world’s fastest-growing pharmaceutical company.
Could one catastrophic supply chain event wipe out years of profits or market share? Explain your answer.
Distinguish between ERP and SCM software. In what ways do they complement each other? Why should they be integrated?