--%>
Assignment Help - homework help

Simulation with Arena

An office of state license bureau has two types of arrivals. Individuals interested in purchasing new plates are characterized to have inter-arrival times distributed as EXPO(6.8) and service times as TRIA(808, 13.7, 15.2); all times are in minutes. Individuals who want to renew or apply for a new driver’s license have inter-arrival times distributed as EXPO(8.7) and service times as TRIA(16.7, 20.5, 29.2). The office has two lines, one for each customer type. The office has five clerks: two devoted to plates (Mary and Kathy), two devoted to licenses (Sue and Jean), and the team leader (Neil) who can serve both customer types. Neil will serve the customer who has been waiting the longest. Assume that all clerks are available all the time for the eight-hour day. Note that when entities from the front of multiple FIFO queues (corresponding to multiple Process modules) try to seize the same Resource, the logic to select which entity “wins” is as though all the queues were merged together into a single FIFO queue. Observe the system or cycle time for both customer types. The office described in exercise above, is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this, and see what effect this has on system time by customer.

   Related Questions in Mathematics

  • Q : Problem on inventory merchandise AB

    AB Department Store expects to generate the following sales figures for the next three months:                            

    		•
  • Q : Area Functions & Theorem Area Functions

    Area Functions 1. (a) Draw the line y = 2t + 1 and use geometry to find the area under this line, above the t - axis, and between the vertical lines t = 1 and t = 3. (b) If x > 1, let A(x) be the area of the region that lies under the line y = 2t + 1 between t

    		•
  • Q : Probability and Stochastic assignment

    Introduction to Probability and Stochastic Assignment 1: 1. Consider an experiment in which one of three boxes containing microchips is chosen at random and a microchip is randomly selected from the box.

    		•
  • Q : Abstract Boolean Algebra I. Boolean

    I. Boolean Algebra Define an abstract Boolean Algebra, B,  as follows:  The three operations are:  +   ( x + y addition) ( x y multiplic

    		•
  • Q : What is the probability that the film

    T.C.Fox, marketing director for Metro-Goldmine Motion Pictures, believes that the studio's upcoming release has a 60 percent chance of being a hit, a 25 percent chance of being a moderate success, and a 15 percent chance of being a flop. To test the accuracy of his op

    		•
  • Q : Econ For every value of real GDP,

    For every value of real GDP, actual investment equals

    		•
  • Q : Theorem-G satis es the right and left

    Let G be a group. (i) G satis es the right and left cancellation laws; that is, if a; b; x ≡ G, then ax = bx and xa = xb each imply that a = b. (ii) If g ≡ G, then (g-1)

    		•
  • Q : Relationships Between Data Introduction

    Relationships Between Data - Introduction to Linear Regression Simple Regression Notes If you need guidance in terms of using Excel to run regressions, check pages 1 - 10 of the Excel - Linear Regression Tutorial posted to th

    		•
  • Q : Explain the work and model proposed by

    Explain the work and model proposed by Richardson.

    		•
  • Q : Competitive equilibrium 8. Halloween is

    8. Halloween is an old American tradition. Kids go out dressed in costume and neighbors give them candy when they come to the door. Spike and Cinderella are brother and sister. After a long night collecting candy, they sit down as examine what they have. Spike fi

    		•