--%>

Simulation with Arena

An office of state license bureau has two types of arrivals. Individuals interested in purchasing new plates are characterized to have inter-arrival times distributed as EXPO(6.8) and service times as TRIA(808, 13.7, 15.2); all times are in minutes. Individuals who want to renew or apply for a new driver’s license have inter-arrival times distributed as EXPO(8.7) and service times as TRIA(16.7, 20.5, 29.2). The office has two lines, one for each customer type. The office has five clerks: two devoted to plates (Mary and Kathy), two devoted to licenses (Sue and Jean), and the team leader (Neil) who can serve both customer types. Neil will serve the customer who has been waiting the longest. Assume that all clerks are available all the time for the eight-hour day. Note that when entities from the front of multiple FIFO queues (corresponding to multiple Process modules) try to seize the same Resource, the logic to select which entity “wins” is as though all the queues were merged together into a single FIFO queue. Observe the system or cycle time for both customer types. The office described in exercise above, is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this, and see what effect this has on system time by customer.

   Related Questions in Mathematics

  • Q : Solve each equation by factoring A

    A college student invested part of a $25,000 inheritance at 7% interest and the rest at 6%.  If his annual interest is $1,670 how much did he invest at 6%?  If I told you the answer is $8,000, in your own words, using complete sentences, explain how you

  • Q : Who derived the Black–Scholes Equation

    Who derived the Black–Scholes Equation?

  • Q : Problem on Linear equations Anny, Betti

    Anny, Betti and Karol went to their local produce store to bpought some fruit. Anny bought 1 pound of apples and 2 pounds of bananas and paid $2.11.  Betti bought 2 pounds of apples and 1 pound of grapes and paid $4.06.  Karol bought 1 pound of bananas and 2

  • Q : The mean of the sampling distribution

    1. Caterer determines that 87% of people who sampled the food thought it was delicious. A random sample of 144 out of population of 5000 taken. The 144 are asked to sample the food. If P-hat is the proportion saying that the food is delicious, what is the mean of the sampling distribution p-hat?<

  • Q : What is Big-O hierarchy The big-O

    The big-O hierarchy: A few basic facts about the big-O behaviour of some familiar functions are very important. Let p(n) be a polynomial in n (of any degree). Then logbn is O(p(n)) and p(n) is O(an<

  • Q : Who developed a rigorous theory for

    Who developed a rigorous theory for Brownian motion?

  • Q : Mean and standard deviation of the data

    Below is the amount of rainfall (in cm) every month for the last 3 years in a particular location: 130 172 142 150 144 117 165 182 104 120 190 99 170 205 110 80 196 127 120 175

  • Q : Problem on mixed-strategy equilibrium

    Assume three Offices (A, B, & C) in downtown,  simultaneously decide whether to situate in a new Building. The payoff matrix is illustrated below. What is (are) the pure stratgy Nash equilibrium (or equilibria) and mixed-strtegy equilibrium of the game?

  • Q : Properties for polynomial Specify the

    Specify the important properties for the polynomial.

  • Q : Mathematical and Theoretical Biology

    Mathematical and theoretical biology is an interdisciplinary scientific research field with a range of applications in the fields of biology, biotechnology, and medicine. The field may be referred to as mathematical biology or biomathematics to stress the mathematical