The problem is not that the technology-based Knowledge Management is wrong; it is necessary for acquiring and retaining information. The problem is that it usually does not go far enough; it so not sufficient. Too often, as the accompanying application example notes, the people behind the IT systems are forgotten. The other major approach to KM identified previously, the intangible intelligence (experience, skill, and ideas) of employees and other stakeholders, plays the major role in the more comprehensive sharing and leveraging approach to Knowledge Management.