In the context of an organization, broad features of a conflict are as under:
i. Conflict occurs when individuals are not able to choose among the available alternative courses of action.
ii. Conflict between two individuals implies that they have conflicting perceptions, values and goals.
iii. Conflict is a dynamic process as it indicates a series of events. Each conflict is made up of a series of interlocking conflict episodes.
iv. Conflict must be perceived by the parties to it. If no one is aware of a conflict, then it is generally agree that no conflict exists.