Communication is a nature instinct of all living creatures. It is the basic need of all human beings. It plays all the more significant role in the present day organizations which are complex, dynamic and socially oriented. Effective communication keeps the organization vibrant, vital and smooth sailing.
The word communication derived from the Latin word 'Communicare' that means to share, to make common, to impart, to participate, convey or transmit, as such communication may be defined as the sharing or exchange of messages, facts, opinions, ideas or attitudes and emotions between a sender (manager) and receiver (employee) or between two or more people. In other words, communication is the process through which two or more persons come to exchange ideas and understanding among themselves.
Thus, it may be interpreted as an interchange of thought or information to bring about understanding and confidence for good industrial relations. It brings about unity of purpose, interest, and efforts in an organization.
According to peter little, "communication is the process by which information is transmitted between individuals and/or organizations so that an understanding response results".
According to Newman and summer, "it is an exchange of facts, ideas, opinions or emotions by two or more persons"
According to Keith Davis, "communication is defined as, 'the process of passes the information and understanding from one person to another. It is essentially a bridge of meaning between the people. By using the bridge a person can safely cross the river of misunderstanding".
According to Louis A. Allen, "communication is the sum total of all the things a person does, when he wants to create an understanding in the mind of another. It involves a systematic and continuous process of telling, listening and understanding".