Why people value the customer service provided by nordstrom


Activities

• Discussion

"Corporate Responsibility" Please respond to the following:

From the case study and the e-Activity, determine two key reasons why people value the customer service that Nordstrom provides. Examine Nordstrom's current corporate social responsibility activities, and suggest one  additional action that the company could take to further strengthen its corporate social responsibility efforts.

From the scenario, suggest two reasons why you believe it is important for Walters Aeroworks to take its corporate community into consideration when addressing social responsibility. Assess the value of a reputable corporate image when considering expanding the company's current operations. Provide a rationale for your response.

Preparation

• Reading(s)

o The Changing Face of Business
o Business Ethics and Social Responsibility
• Case Study 1.2: Nordstrom Rides High
• Scenario
• e-Activity
o Go to Nordstrom's Website and review the section titled "Nordstrom Cares", located athttps://shop.nordstrom.com/c/nordstrom-cares?origin=footer. Be prepared to discuss.

Activities

• Discussion

Evaluation

• Journal Entry 1: Prepare a one to two paragraph journal entry that examines your learning experiences with ORION in Week 1 of this course, that addresses the following:

1. Determine the primary manner in which ORION has increased your business knowledge in the related subject area.

2. Discuss specific challenges that you may have experienced with any of the subject matter presented, and point out the areas for which you would like more information.

3. Suggest at least two possible applications of this week's material to the company that you currently work for or hope to work for in the future.

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Other Management: Why people value the customer service provided by nordstrom
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