Problem:
Today, an ever increasing percentage of our purchases take place using the Internet. Most every brick-and-mortar retailer also has a website; in addition there are many on-line only sellers as well. Let's discuss in general how we think the law should respond to this changing retail environment. Has the law kept up? Are online retailers responding to customer needs adequately? Have you had particularly good (or bad) experiences with online retailers? Which online sites do a good job of meeting customer needs?