1. Which of the following is sometimes used to describe the total cost incurred by an organization as a result of an out-of-control situation?
A. Variable cost
B. Overhead cost
C. Efficiency cost
D. Administrative cost
2. Which management approach is obviously used by most organizations, but the emphasis on it is usually greater in small organizations?
A. Preventative approach
B. Monetary approach
C. Nonmonetary approach
D. Detection-correction approach
3. The detection-correction approach seeks to minimize efficiency cost by minimizing which of the following?
A. The time spent training staff members
B. The probability that a problem will occur
C. The time that a problem remains uncorrected
D. The documentation associated with medical errors
4. In the detection-correction approach, which of the following are clues that signal that a potential problem exists and suggest a possible cause?
A. Efficiency costs
B. Cost variances
C. Efficiency variances
D. Uncontrollable expenses