Analyze the Calgary Oil Shale Technologies, Inc. on pages 588-590 and answer the following questions:
1. Algoma Howard and Carlos Debrito phased in permanent cross-functional teams in Alberta. What types of teams are the "fireside chats" and "problem-busting teams"? Through what stage or stages of team development did these groups evolve?
2. What role did Carlos Debrito play in the success of the Alberta team-based productivity project? What leadership approach did he employ to help reduce conflict between labor and professionals? Do you agree with Algoma Howard that if she just had a Carlos Debrito in Colorado, the project would succeed? Explain your answer.
3. What advice would you give Algoma Howard and her team for improving the employee-involvement climate, containing costs, and meeting production goals at the Colorado facility?