What part of the contingency planning process came up short


Problem

Using a Web browser and a search engine, search the terms "CitiBank backup tapes lost."You will find many results. Select one article and identify what that article considers a short-coming in CitiBank's planning. What part of the contingency planning process came up short(IR, BP, or CP)? How could the shortcoming have been prevented?

The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.

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Management Information Sys: What part of the contingency planning process came up short
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