What changes could be made to improve manager evaluation


 

Great Lakes, Inc., has three sales divisions. One of the key evaluation inputs for each division manager is the performance of his or her division based on division income. The division statements for August are as follows:


Superior Ontario Michigan Total
Sales $400,000 $500,000 $450,000 $1,350,000
Cost of sales 200,000 240,000 230,000 670,000
Division overhead 100,000 110,000 110,000 320,000
Division expenses (300,000) (350,000) (340,000) (990,000)
Division contribution 100,000 150,000 110,000 360,000
Corporate overhead (70,000) (90,000) (80,000) (240,000)
Division income $30,000 $60,000 $30,000

$120,000






The Michigan manager is unhappy that his profitability is the same as that of the Superior Division and one-half that of the Ontario Division when his sales are halfway between these two divisions. The manager knows that his division must carry more product lines because of customer demands, and many of these additional product lines are not very profitable. He has not dropped these marginal product lines because of idle capacity; all of the products cover their own variable costs. After analyzing the product lines with the lowest profit margins, the divisional controller for Michigan provided the following to the manager:

sales of marginal products
$90,000
cost of sales $50,000
avoidable fixed costs 22,000 (72,000)
product margin
18,000
proportion of corporate overhead
(16,000)
product income
$2,000

Although these products were 20 percent of Michigan's total sales, they contributed only about 7 percent of the division's profits. The controller also noted that the corporate overhead allocation was based on a formula of sales and divisional contribution margin.

Required

a. Prepare a set of segment statements for August assuming that all facts remain the same except that Michigan's weak prduct lines are fropped and corporate overhead is allocated as follows: Superior, $80,000; Ontario, $95,000; and Michigan, $65,000. Does the Michigan Division appear better after this action? What will be the responses of the other two division managers?

b. Suggest improvements for Great Lakes' reporting process that will better reflect the actual operations of the divisions. Keep in mind the utilization of the reporting process to assist in the evaluation of the managers. What other changes could be made to improve the manager evaluation process?

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Accounting Basics: What changes could be made to improve manager evaluation
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