What are tqm and iso how might tqm and iso be used to, Operation Management

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What are tqm and iso how might tqm and iso be used to

OPS 571 Week 5 Introduction to Process Improvement: Learning Team Reflection

University of Phoenix

Discuss the following:

· What are TQM and ISO?

· How might TQM and ISO be used to improve an organization?

· What are the benefits and challenges each?

· What is the role of a Quality Control department in relation to either TQM or ISO?

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