Developing and Implementing Workplace Policy
SCENARIO & CONTEXT
Tom, one of your employees, has worked with your XYZ Tax Accounting firm for ten years. He is well liked and knowledgeable about the history of the office and IT systems. There is no past history of performance issues that you can see from looking at past performance reviews. But your workplace does not have a performance policy as well. What you have observed is that Tom regularly shows up late, (office opens at 8:30am, Tom usually comes by 9/9:15 am), takes longer than an hour for lunch, and often is heading out the door by 4:30pm (office closes at 5pm). You notice that this type of behaviour seems to happen once in a while for other employees in the office, but seems like a daily practice for Tom. He never records any of this time on his time card as official time off.
Another employee, Kelly who has recently joined the firm misses most of her weekly Tax reporting deadlines and submits them the week after. This creates a disruption to your office productivity and sometimes you have to personally deal with client complaints why the processing is taking too long.
A third employee, who is a young accountant in your firm has some behavioural issues. You have received three complaints in regards to his behaviour. Other staff members complained that he mocks using inappropriate language and sometimes he uses racist and sexist words when joking.
Since your organisation does not have a strict written policy in regards to performance, attendance and behaviour, you are now in the process policy/rule for everyone to follow.
TASKS
- Make a policy statement mentioning the purpose of this policy for your organisation.
- Develop at least 8 policy points/rules for the "Performance Attendance and Behaviour Policy" for this workplace in regards to performance, attendance and other expected behaviour. (Example: All staff members are to arrive at 9 am and sign the timesheet accordingly)