The Internet has emerged as a major worldwide distribution channel for goods, managerial, services, and professional jobs. It has impacted market economics and industry structure, products and services and their flow, consumer behavior, even societies and politics, and on the way we see the world and ourselves in it. E-Commerce is a key driving force in this transformation, relying to a large extent on
the internet.
a. Briefly explain the concepts and definitions of E-Commerce from different perspectives through which it has changed the way organisations and people operate.
b. Highlight the benefits that E-Commerce has on organisations and customers.