Part 1: In addition to the technical skills of using the practice management program to manage collections and scheduling, what other skills does a professional MA need to have when dealing with patients and insurance companies around these issues?
Part 2: Footnotes and endnotes are explanatory comments or references. What are some helpful resources for completing footnotes and endnotes? You might look into Help programs, websites, videos, etc. Provide a list of at least 6 references that are helpful in demonstrating how and when to use footnotes and endnotes ?