Strategies for measuring product quality


Human Resource Law, Job Analysis

Problem: Some organizations may have detailed strategies for measuring product quality and customer satisfaction but do not put the same emphasis on employee performance expectations.

Question: Discuss the possible consequences for an organization that does not use sound performance expectations as part of its organizational behavior strategy.

o How could this affect the hiring and recruiting outcomes?

o How could this affect evaluation, compensation, and promotion outcomes?

o What possible financial consequences could the organization experience?

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Other Management: Strategies for measuring product quality
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