Question: Sidney Park Health System is experiencing a shortage of coders. Over the past five years, there has been a 30% vacancy rate for coders throughout the main hospital and satellite clinics within the healthcare system. The backlog and vacant positions has created an issue related to unbilled revenue, overworked coders and extended work hours and schedules. It is estimated that there is an annual loss of $12 million. It has also been communicated that many of the qualified coders that were offered a position declined because they are interested in working from home. To address the problem, the health information management department is proposing that there be an implementation of a home-based coding system. This concept is feasible, given that Sidney Park Health System utilizes an electronic health record and all patient information is available electronically. You have been assigned as the project manager to oversee the feasibility and implementation of this project.
For this assignment, create a 1 page communication plan to include how the results from the project will be communicated to all stakeholders and project team members.
1. You should create a list or table to describe the communication needs. See the table example below.
a. Identify appropriate stakeholders and their communication needs
b. Identify individuals that need to know about project updates and results
c. Establish a timeframe for communicating the results
d. Determine how the information will be communication
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Stakeholders or
Target Audience
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Key
Needs
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Frequency or Project Phase
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Approach
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Responsibility
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Comments/Concerns
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Example:
Project Sponsor
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Schedule updates
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Weekly
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Email
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Project
Manager
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Example:
Project Team
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Risks
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Weekly
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1 day prior to weekly meeting
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Project
Manager
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Issues to be distributed
to appropriate team representative
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2. Write a summary to explain your plan and its contents.